For CS Leaders
Catch Churn Before It's a Fire Drill
By the time a customer is "at risk," they've already decided. GTM Engine monitors engagement, sentiment, and champion changes to flag churn early.
Book a DemoThe Problems You Face Every Day
Churn Surprises
By the time you hear "at risk," the customer has already made up their mind. No early warning system, just fire drills.
Inherit Blind
CSMs inherit accounts with zero context. No conversation history, no stakeholder map, no understanding of why they bought.
Single-Threaded Accounts
When your one champion leaves, you lose the entire relationship. No multi-threading, no backup contacts.
How GTM Engine Solves It
Start Every Customer Relationship on the Right Foot
The Sales to CS handoff is where context goes to die. Not anymore. GTM Engine gives your CSMs a complete picture from day one: customer priorities, implementation challenges, expectations set during the sales cycle, who the key stakeholders are, and what was promised. No more re-asking questions the customer already answered.
Early Warning Health Scores
AI monitors engagement patterns, sentiment shifts, and communication changes to flag churn risk weeks before it becomes a fire drill.
Spot Upsell Opportunities in Real Time
GTM Engine doesn't just understand your customers, it deeply understands your company: your products, offerings, value propositions, and the pain you solve. It automatically matches product upsells to customer language and sentiment, alerting your team in real time when customers are ready to buy more. No more missed expansion revenue hiding in support tickets and call transcripts.
What Your CRM Is Telling You
These are real metrics from CRM assessments. How does your data stack up?
Data Freshness
23 days avg
Account data is three weeks stale on average. Champions could have left and you wouldn't know.
Single-Threaded
64%
Nearly two-thirds of your accounts have only one active contact. If they leave, you lose the relationship.
Engagement Gaps
38%
Over a third of accounts have had no meaningful interaction in the last 30 days.
Ready to See What's Possible?
Get a personalized walkthrough for your team. See how GTM Engine transforms your workflow in days, not months.
Or start with a free CRM assessment to see exactly where your data gaps are.