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GTM Engine
Topo Case Study

"Our CRM never matched reality, until now. Thanks to GTM Engine, my team actually trusts the data. I’ve already shown it to partners because it’s that good."

GTM Engine

Fady Ben Younes

Founder & GTM Leader at Topo

The Challenge

What problem or challenge were you facing before using our product/service?

Our CRM was full of half-finished updates and missed notes. Reps were logging calls manually, managers were second-guessing data, and forecasting felt like guesswork. We needed a way to connect real interactions to pipeline health automatically.

What made you decide to try GTM Engine?

I tried the self-serve demo Jason shared and instantly saw it capture meeting data and push updates into the CRM. I knew if it worked that smoothly in a demo, it could become our daily workflow. I wanted to be the internal champion to test it firsthand.

Which features or aspects seemed most valuable?

The CRM automation and post-call nudges stand out. GTM Engine turns conversation data into clean CRM updates and gives my team clear next actions after every meeting.


The Solution

What was this process like for you?

It was fast. The GTM Engine team connected us and everything just worked. They understood our workflow and tuned it to how our SDRs and AEs actually operate. It felt like a partnership, not a handoff.

Is there anything you want others to know about us?

They’re incredibly responsive. When I mentioned integration ideas, the team was already looping in their contacts and coordinating how. That flexibility made it easy to adopt.


The Results

What changed after using GTM Engine?

Visibility and trust in our data improved immediately. Our CRM finally reflects what’s actually happening in the field. Reps spend their time selling, not typing.

Can you share any measurable results or perceived future impact?

In under 60 days, we’ve cut manual data entry and improved CRM data completeness substantially. I can see faster deal cycles through clearer next-step guidance and, as we scale post–Series A, GTM Engine will be central to how we operate.

What surprised you most about the experience?

I’ve already demoed it to our partners at Pigment and connected GTM Engine with other RevOps leaders. It’s rare to find a tool you believe in and actually want to advocate.

WORLD-CLASS SALES TEAMS RUN ON GTM ENGINE

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Topo
TOFU
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I'm excited about what you guys are building. Like I haven't seen something like this ... I really just want to dig in more to the customer data layer because, yeah, there's a lot of gaps in the market.
Joe, Partner & COO
Professional Services
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We've been trying to build something similar internally but haven't been able to crack it because we don't have reliable data on the actual customer conversations ... eliminating the manual logging would probably pay for itself in rep productivity alone.
Brent, VP Revenue Operations
Customer Service Software
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Automatic CRM updates alone would save us countless hours of headaches ... Improved forecast accuracy would make my life a lot easier.
Zachary, Sales Operations
MarTech
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This is honestly sounding like exactly what we need. I've been looking for a solution like this for a while ... the challenge we're facing is that our reps spend way too much time updating Salesforce. I'm constantly harping on them about it, but the data is still inconsistent.
Greg, CRO
ESG Technology
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SALES PIPELINE AUTOMATION FAQS

GTM Engine is a Pipeline Execution Platform that automatically analyzes unstructured customer interaction data (like calls, emails, CRM entries, chats) and turns it into structured insights and actions for Sales, Marketing, Customer Success, and Product teams.